Privacy Policy

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Please read this Privacy TestSensy, we value your privacy and are committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, and solutions.

1. Information We Collect

We may collect the following types of information:

1. Personal Information: Name, email address, phone number, billing details.
2. Business Information: Company name, domain, WhatsApp Business account details.
3. Usage Data: Logs of how you interact with our services, including API requests, chatbot interactions, and preferences.
4. Technical Data: IP address, browser type, device information, cookies, and analytics data.

2. How We Use Your Information

We use the collected information to:

1. Provide, manage, and improve our services.
2. Process payments and maintain billing records.
3. Customize chatbot & automation experiences.
4. Send important updates, service-related notifications, or promotional offers (with your consent).
5. Ensure security, prevent fraud, and comply with legal obligations.

3. Data Sharing & Disclosure

1. We do not sell or rent your personal data to third parties.
2. We may share your data with trusted partners (such as payment gateways, hosting providers, or WhatsApp/Facebook Business API providers) only as required to deliver our services.
3. Data may be disclosed if required by law, government requests, or legal processes.

4. Data Security

1. We implement industry-standard measures (encryption, firewalls, access controls) to protect your information.
2. While we strive for full security, no online transmission or storage system is 100% secure.

5. Cookies & Tracking

1. Our website may use cookies and analytics tools to improve user experience.
2. You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

Depending on your location, you may have the right to:

1. Access, update, or delete your personal data.
2. Opt out of marketing emails at any time.
3. Request a copy of the data we hold about you.
4. Withdraw consent where applicable.

7. Data Retention

1. We retain your data only as long as necessary to provide services and comply with legal obligations.
2. Upon account deletion, certain business and billing records may be kept for compliance purposes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: apricornsolutions@gmail.com

📞 Phone: +918950943948